General conditions of sale
1 – GENERAL
These general conditions of sale apply on the one hand between Marion COPPEL (“Au-Delà du Verre”), and on the other hand, the natural or legal person wishing to use the services of Au-Delà du Verre called ” the customer “. They are transmitted with the quote for any service and allow the rights and obligations of Au-Delà du Verre and the client to be defined.
The customer acknowledges having read and accepted them before signing the quote and the invoice. The customer also declares to be able to contract and commit.
The general conditions of sale may be subject to subsequent modifications. These are applicable on the date of signature of the contract.
2 – SERVICES
At home wine tasting workshops:
The services are reserved for adults (over 18 years old)
All services are subject to an estimate sent by Marion COPPEL to her client by email. This is effective for a period of one month from its date of issue. The total amount of the estimate is to be paid upon validation of the latter.
This therefore definitively engages both parties. The customer must then pay the amount indicated on the estimate and Marion COPPEL undertakes to provide the services mentioned on this same estimate.
All services are subject to an invoice sent by Marion COPPEL to her client by email. This is sent once the customer has received payment for the service.
The order is therefore firm when it is confirmed by receipt of the invoice.
Any additional service not appearing on the estimate submitted will be the subject of a new estimate and a new invoice.
For quotes mentioning a price per person, any change in the number of people will be the subject of a new quote and a new invoice. Note that a minimum of 6 participants is required to maintain the service.
Au-Dela du Verre offers its services in Savoie, Haute-Savoie, Isère. In the event of a change in the address agreed at the time of booking, if the new address is outside the planned scope of intervention, Au-Dela du Verre reserves the right to cancel the service.
Are included in the service:
- Facilitation of the activity for 2 hours
- Tasting of the number of Savoie wines indicated on the quote
- The necessary equipment and accessories: wine glasses, spittoons
- Preparation and cleaning for the workshop
- Travel costs to your home
- Charcuterie and cheese boards if booked (additional fee)
Terms of cancellation :
- In the event of cancellation by Au-Dela du Verre, participants will obtain an immediate refund of the sums paid.
- In the event of force majeure linked to COVID 19 (curfew/confinement/prohibited interregional travel), the service may be postponed free of charge directly to Marion COPPEL.
- The service can be canceled or postponed free of charge up to 48 hours in advance by the customer by telephone or by email contact@audeladuverre.com. Below this period, 30% of the total amount of the estimate may be retained by Marion COPPEL as cancellation fees.
3 – PRICE AND PAYMENT: CONDITIONS AND TERMS
All prices are indicated in euros, including VAT.
The payment of the services is made as such:
Full payment for the service is required to book.
The customer will pay by bank transfer or by check addressed to Marion COPPEL
4 — IDENTIFICATION
Marion Coppel
Au-Delà du Verre
Siret number: 909 704 405 00028
Address: 14 IMPASSE DES PRESSOIRS 73250 SAINT-JEAN-DE-LA-PORTE, FRANCE
Email: contact@audeladuverre.com
Telephone: 07 69 47 54 04
9 – INSURANCE AND LIABILITY
Marion COPPEL has taken out professional liability insurance with INTER MUTUELLES ENTREPRISES. This policy can be provided at the simple request of the customer.
In addition, Marion COPPEL assumes no responsibility for the personal belongings of its customers.
Finally, Marion COPPEL cannot be held responsible for any external nuisances that may disrupt, interrupt or prevent the smooth running of the service, in particular due to weather conditions or traffic.
Marion COPPEL cannot be held responsible for the alcohol consumption of its customers and their driving.
10 – DISPUTES
Marion COPPEL is a company resulting from French law. Any dispute that has not been resolved amicably between the service provider and the customer will be submitted to the competent courts under the conditions of common law.
In accordance with Articles L.616-1 and R.616-1 of the Consumer Code, Marion COPPEL has set up a consumer mediation system.
The chosen mediation entity is: CNPM – MEDIATION – CONSUMPTION. In the event of a dispute, you can file your complaint on its website: http://cnpm-mediation-consommation.eu or by post by writing to CNPM – MEDIATION – CONSUMPTION – 27 Avenue de la Liberation 42400 SAINT-CHAMOND.
11 – PROTECTION OF PERSONAL DATA
In France, personal data is protected in particular by:
– Law n° 78-87 of January 6, 1978, modified by law n° 2004-801 of August 6, 2004 relating to data processing, files and freedoms.
– Article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.
– Law n° 2004-575 of June 21, 2004 for confidence in the digital economy.
– Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 known as “GDPR”.
On the site www.audeladuverre.com, only the data necessary for registration for a workshop, a request for a quote or a targeted communication consented by the contact beforehand are collected and kept. The type of personal information usually collected and kept by Au-Dela du Verre includes: the name, first name, mobile phone, e-mail, city and date of birth of the customer. We only keep your data for the time necessary to fulfill the purposes mentioned above or to enable us to meet our legal obligations.
We collect this information with your consent, when you register for one of our workshops, or when you wish to contact us via the contact form on the home page. We do not sell, trade or transfer your personally identifiable information to third parties. We do not share any information with anyone without your consent, unless required by law.
Au-Dela du Verre undertakes to preserve the confidentiality of the information provided online by the customer. The customer has a right to access, modify, rectify and delete information concerning him, which he can exercise or obtain communication of information concerning him by contacting:
Marion COPPEL – Au-Delà du Verre
14 IMPASSE DES PRESSOIRS
73250 SAINT-JEAN-DE-LA-PORTE, FRANCE
contact@audeladuverre.com